The British Consulate in Cancun maintains and develops relations between the UK and Mexico.

Visit our Mexico and the UK news page.

We provide services to British nationals living in and visiting Yucatan and Quintana Roo States, and also Belize.

You can access UK government services while in Mexico.

If you’re in Mexico, view our travel advice for Mexico.

Getting help

If you cannot get the support you need from local services, the Foreign, Commonwealth & Development Office (FCDO) can help British people abroad.

We prioritise emergencies and people who are vulnerable, for example, if someone’s:

  • ill, injured, or involved in a crime
  • with a British person who’s died

Get help from FCDO

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document.

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen.

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

If you are due to travel in the next 24 hours, contact us as soon as possible.

Other consular services, including notarial and documentary

The British Consulate-General in Cancun does not currently offer notarial or documentary services.

If you think you need a notarial service urgently, contact us.

See the full list of notarial and documentary services we provide in Mexico.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Mexico.

We also provide services in Mexico City.

Contact us


British Consulate General Cancun

Torre EuropeaOffice 202 Blvd. Kukulcan KM 12.5 Cancun Hotel Zone
77500 Cancun
Mexico

Public access to embassies, high commissions and consulates is by appointment only
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To call us in an emergency or send us an online enquiry use our contact form: https://www.contact.service.csd.fcdo.gov.uk/posts/mexico/british-consulate-general-cancun

Access and opening times